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PNB MetLife Term Insurance FAQs

169 reviews Rate This
Claim Settlement Ratio98.17%
Customer Care10:00 AM to 7:00 PM
Death Benefit Paid For4,241 Policies
Presence107 Locations
Total Death Benefit PaidRs. 235.11 Crore

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Best PNB MetLife Term Insurance Plans

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Key Features:
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  • What documents do I need to purchase the PNB MetLife Term Insurance plan online?

    To buy a PNB MetLife term insurance plan, you are required to submit an income tax return, last 3 months salary slip, bank statement of 6 months and form 16 for verification of income. Other documents like passport, aadhar card, driving license, voter ID can be used as ID proof and address proof.

  • Will my payable premium amount change during PNB MetLife Term plan tenure?

    Generally, the premium amount payable towards the insurance plan does not change during the entire term plan duration. However, in case you wish to renew your term plan after the expiry of the original duration, then you may need to pay a higher premium.

  • Is buying term plans online safe?

    Yes, it is absolutely safe to purchase term plans online. However, before purchasing you need to check the insurance company’s credibility and the online term plan’s claim settlement ratio.

  • How am I going to receive the claim amount for my term plan?

    Once you inform the insurance company and submit all the necessary documents, the insurance company processes the document and settles the claim. Generally, a claim is received via cheque within 7 days from the document submission date.

  • How can I check the policy status for my PNB MetLife term plan?

    To check your term plan status, you need to first login to the e-portal with your customer ID and password. There you will find a policy details tab, from wherein you can easily change the status of your plan.

Claim Settement

  • What is the process of the death claim, if death occurs abroad?

    If the death occurs outside India, then the same documents are required and a similar process will occur as happened for death happening in India. In addition to that, the death certificate needs to be attested by the Indian Embassy of that country.

  • Once all requirements are submitted, how much time does PNB MetLife take to settle the claim?

    Once all the necessary documents are received by PNB MetLife, the insurance company will process the claimant claim within 30 days of receipt if further investigation is not required. If further investigation is required, the investigation should be completed within 90 days from the date of receipt of claim intimation and the claim decision should be taken within 30 days thereafter.

  • In what modes can claim information be received?

    You can intimate your claim through any of the modes mentioned below:

    • Written
    • Letter
    • Online

  • What are the IRDAI guidelines pertaining to the claim to process?

    As per IRDAI (Insurance Regulatory Development Authority of India), the insurance company is bound to settle an insurance claim within a period of 30 days from the receipt of all required documents for cases where no investigation is needed. Wherein Investigation is required, the investigation should be completed not later than 90 days from the date of receipt of claim intimation and the claim shall be a decision within 30 days thereafter.

  • Who can I write information on claims?

    You can write to for information on claims.

Over View

  • Why should I choose the PNB MetLife term insurance plan?

    PNB MetLife Insurance is a reliable life insurance provider. It featured a staggering claim settlement ratio of 97.18% in the FY 2019-20. Another feather in its cap is that it provides high long-term coverage which is available for policyholders till the age of 85 years.

  • Can I get PNB MetLife term insurance plan cover if I am a smoker or use tobacco?

    Yes, However, smoker premium rates are higher as compared to non-smoker rates.

  • What is the toll-free customer care number of PNB MetLife Insurance?

    The 24x7 toll-free number of PNB MetLife Insurance is 1800-425-6969.

  • What is the Claim Settlement Ratio of PNB MetLife Insurance company Limited?

    PNB MetLife featured an impressive claim settlement ratio of 97.18% in the FY 2019-20.

  • What is the grace period of the PNB Metlife Insurance company?

    A grace period of 30 days from the premium due is allowed according to the guidelines by the Insurance Regulatory Authority of India.


  • What are the maturity benefits offered under PNB MetLife POS Suraksha plan?

    Under the PNB MetLife POS Suraksha plan, if the life assured survives till the maturity date of the plan, then the sum assured on maturity, which is equivalent to 100 per cent of the total payable premiums will be paid to them. However, upon payment of the maturity benefit amount, the insurance policy will terminate.

  • Why is it important to buy a term insurance plan?

    In today’s time, when everything is uncertain, all the things revolve around protecting the future of your family financially. Henceforth, it is quite important to invest in a term insurance plan. By investing in a term insurance plan, you can easily plan all your finances well in advance and channelize them in the right direction. Various term insurance plans by PNB MetLife like PNB MetLife Family Income Protector Plus and PNB MetLife Mera Term Plan comes with various other benefits. These term insurance plans offer you an option to cover your spouse and also enhance life cover.

  • What are the documents required to purchase a PNB MetLife Term Insurance Plan?

    You need the following set of documents to purchase a PNB MetLife Term Insurance plan:

    • Proof of Identity: As identity proof, you can make use of common ID proofs like PAN card, passport, aadhar card, Voter id card or driving license.
    • Proof of Address: For address proof, you can use your PAN Card, passport, aadhar card, official bank statement, voter id, ration card, telephone, electricity or any other government utility bill.
    • Proof of Age: Documents that can serve as age proof include passport, aadhar card, driving license or voter id card.
    • Proof of Income: Income proof documents include recent salary slips (last 3 months), official bank statement, Income tax Return or Form 16.
    • Medical Documents and Recent Passport Size Photos

  • When is the right age to purchase a term insurance plan?

    There are many individuals who are unaware of the right time to purchase a term insurance plan. The cost of insurance plan increases, with the increase in an individual’s age. Therefore, it is considered to be a good time to invest in a term insurance plan while you are still young in order to get maximum life cover at a low premium cost.

  • Will my term insurance plan expire in case I fail to pay the premium on time?

    No, the term insurance plan will not lapse instantly, in case, you forget to pay the premium towards your policy on time. A grace period will be given to the policyholder so that they can make the premium payment towards their policy in order to keep it active.

Premium Calculator

  • What are the taxes applicable to insurance premiums?

    The taxes levied on insurance premiums charges are provided by the Government of India at a rate set by them as per the provisions provided by the tax laws Goods and Services Tax (GST).

  • What are the factors that affect the calculation of a life insurance plan premium?

    Policyholder’s age, sum assured, gender, lifestyle,job, medical history, type of policy and tenure of the policy and Riders (if any) are some of the factors that determine the premium of PNB MetLife Insurance Plans. If the policyholder is a tobacco consumer, it also affects the calculation of insurance plans.

  • What is the right time to buy a Term Insurance plan?

    The right time to buy the term insurance plan is as early as possible. With the increasing age comes higher risk and higher would be the term plan premium.

  • How can I pay PNB MetLife life insurance plan premiums?

    You can choose to pay a premium online through credit card, net banking or different gateways. You can also choose to pay the premium by cash/cheque at any PNB MetLife branch.

  • Are medical tests necessary to purchase a PNB MetLife Life insurance policy?

    Yes, medical tests are necessary when the sum assured amount is high and according to the age of the applicant.

PNB MetLife Term Insurance User Reviews

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  • InsuranceDekho is the best online insurance company. I have suggested their website to everyone. I thank the c...

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    On: Dec 05, 2023
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    On: Nov 08, 2023
  • The InsuranceDekho website is very user-friendly. I could easily compare different term insurance options and ...

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    On: Oct 30, 2023
  • InsuranceDekho has become a partner for life's uncertainties. Their PNB MetLife Term Insurance- Mera Term Plan...

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PNB MetLife Term Insurance Contact Details

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Claim Process at PNB MetLife Term Insurance

  • 1

    Claim Intimation

    In the case of death of the life assured, a claim intimation to the insurance company must be made as early as possible.
  • 2

    Submission of Documents

    Claim form, death certificate, original policy document, and more documents must be submitted to ensure smooth claim settlement.
  • 3

    Claim Evaluation

    Once the documents are submitted, the insurance company will conduct thorough evaluation of the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim settlement is done within 30 days. If additional investigation is required, it make take 6 months.

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