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How To Check HDFC Life Policy using policy number

Published On Feb 03, 2023 10:00 AM By InsuranceDekho

HDFC Life Insurance is a prominent insurance service provider in India. In addition to providing a wide range of consumer-centric life insurance policies, such as term life insurance, child insurance, retirement plans, and others, the company is well-versed in offering excellent customer support. The company has made the best use of technology and simplified the process to check the HDFC Life Insurance Policy without any hassle. Whether you are an existing customer or a new one, the policy number is necessarily important in both the online and offline processes. Continue reading to find out how to check HDFC Life Policy details using the policy number. 

How To Check HDFC Life Policy using policy number

How to Check Your HDFC Life Insurance Policy Online? 

HDFC Life Insurance Policyholders can easily know the details of their policy online. Listed below are the steps that you need to follow in different cases. 

  • Process To Check the Status For Registered Users: 

Here are the steps that you need to follow if you’re an existing customer with HDFC Life. 

  1. Browse the official website of HDFC Life Insurance. 
  2. Click on “My Account” at the top right of the website. 
  3. The page will be redirected to the login page. 
  4. Login to the portal using your registered id and password. 
  5. Click on “Get Policy Details” on the left side. 
  6. Enter the policy number for which you want to check the details.
  7. All the information related to your life insurance policy will be displayed. 
  • Process To Check the Status For New Users: 

In case you are new to the HDFC Life Insurance Portal, first, you will need to register as a user on the website. Once you are registered as a new user, you can log in to the portal using your registered email address and password. Thereafter, you can follow similar steps as mentioned above for the existing registered users to check the status of your HDFC Life Insurance Policy. 

How to Check Your HDFC Life Insurance Policy Offline? 

HDFC Life Insurance provides customer-focused services to provide the best experience to the policyholders. Therefore, besides providing online facilities, a leading life insurance company also provide various offline ways to check HDFC Life Insurance Policy. Some of them are mentioned in the section below: 

  • Direct Toll-Free Calling Services: 

All your HDFC Life policy details are just one call away. You can contact customer support by dialling 1860 267 9999 and providing them with your policy number to know the status of your life insurance policy. 

  • Missed Call Services: 

You can give missed calls on 08000006609 from your registered mobile number and wait for the call to get disconnected. The policyholders will get all the details regarding their Unit-Linked Life Insurance Policies through SMS. 

  • E-mail Services:

Both new and registered HDFC Life insurance policyholders can contact customer support via email. You can inquire regarding any policy information by writing your concern at


HDFC Life offers the best life insurance products for its customers. Besides purchasing insurance plan online, the company also provide digital customer support to the customers. All you need is a smartphone and access to the internet to check the status of your HDFC Life Insurance Policy Online.

Also read: How Life Insurance Are Taxed?


This article is issued in the general public interest and meant for general information purposes only. Readers are advised not to rely on the contents of the article as conclusive in nature and should research further or consult an expert in this regard.

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