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How to Check HDFC Life Policy Status Online?

The HDFC life insurance company offers a range of individual and group life insurance plans to render expert solutions to meet the diversified needs of the policyholders. To reap the inherent benefits of the plan, it is important to pay premiums on time and follow the other terms and conditions as given in the plan. For a proper appraisal of the insurance and to apply for a bonus and claims instantly, it is important to keep track of the policy. HDFC has now made it easy to check the policy status online and help policyholders keep on track of their policy.

Checking HDFC Life Insurance Policy Status

It is simple to maintain the HDFC policy status details online, and learn the premium dates, policy status, and also the bonus statement. The life insurance policy status of HDFC Life can be checked online, offline, through email, and also through SMS.

How To Check HDFC Life Policy Status?

Here is the procedure to check the HDFC policy status online.

1. Steps For Registered Users

Registered users can check their HDFC Insurance policy status with the help of the following three simple steps.

  • Open the official website of the HDFC life
  • Click on the customer service section.
  • Check ‘My Account’ under the ‘Customer Service Section’
  • Use the client ID, email, and mobile number to log in to the portal
  • Check the status of the policy online after a successful login.
  • Policyholders can also use their social media credentials to log in

2. Steps For New Users

  • New users should first complete their online registration at the HDFC website.
  • For registering, they will require details like the policy number, the date of birth, and the registered email Id.
  • After registering, they can easily log in to their account and check their policy status. 

How To Check HDFC Policy Status Through Mobile Application?

To check the policy status, one need not visit the website of the provider every time. They can also check their policy status through a dedicated mobile application. 

  • Visit the play store and download the HDFC insurance app on the android phone.
  • Visit the home page and click on ‘My Account’.
  • A new window will appear probing the user to login for access.
  • Click proceed and click on the sign-in option.
  • Fill in all the desired details in the window, such as the mobile number and password, email id, etc.  
  • Again click sign in.
  • Visit My Policy and click on the policy summary
  • The screen will show all the details about the policy along with the premium details. 
  • New users should first sign in by filling in the pertinent details and then sign in to the account to proceed. 


Policyholders need to check the status of their policy frequently, to prevent its lapse. A lapsed policy is of no use and checking the policy regularly helps the insured to stay updated about the bonus and other benefits. HDFC life offers a convenient way of checking the policy status online, helping its customers to avoid long queues. 


1. How can I check the status of my life insurance policy online?

Most insurance companies offer online portals or mobile apps for policyholders. Simply register on the insurer's website using your policy number and other required details. Once registered, you can log in to view the status of your policy, including any due premiums, coverage details, and more.

2. Is it safe to check my life insurance policy details online?

Yes, reputable insurance companies employ robust security measures to ensure that your personal and policy details remain confidential. However, always ensure you're accessing your details from a secure network and avoid using Wi-Fi that is public. Also, keep your login credentials private.

3. What details do I need to check my policy online?

Typically, you would need your policy number, registered mobile number or email address, and possibly some additional personal details to verify your identity. If it's your first time accessing the online portal, you might need to create an account and set up a password.

4. I forgot my online account password. What should I do?

No worries! Most online portals have a "Forgot Password" or "Reset Password" link on the login page. Click on it and follow the instructions. Usually, they'll send a reset link to your registered email. If you face any issues, consider reaching out to the insurance provider's customer service for assistance.

5. How often is the online policy status updated?

The frequency can vary between providers, but most update the online status in real-time or daily.

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