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HDFC Life Insurance Claim Settlement

Claim Settlement of HDFC Life Insurance

HDFC Life Insurance Claim Settlement Ratio is an important metric that shows how effectively HDFC Life Insurance Company processes and settles claims made by its policyholders. This ratio indicates the percentage of insurance claims settled by the company against the total number of claims received in a specific financial year.


A higher Claim Settlement Ratio (CSR) generally indicates that the insurance company has successfully fulfilled its obligations towards policyholders by settling a larger proportion of claims successfully. This is a crucial percentage because it reflects the reliability and trustworthiness of the insurer in meeting its commitments to customers during tough times.



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  • Happy with Customer Support

    InsuranceDekho helped me get a good policy that added value for my money. Their customer support agent Payal Kumari was very good. I purchased HDFC Insurance from her through complete assistance.

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    HDFC
    By Jagbindar Singh
    On: Feb 29, 2024
  • User Reviews Reflect Reality

    Reading positive user reviews initially attracted me to InsuranceDekho, and now, after experiencing their HDFC Life Insurance services, I can confidently say that their review section reflects reality. The positive reviews, including mine, show the company's commitment to excellence in life insurance services.

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    HDFC
    By Yashdeep Singh
    On: Feb 28, 2024
  • Amazing Insurance Company

    I am impressed with the team of InsuranceDekho. They helped me in buying an HDFC life insurance policy. I got it online through the InsuranceDeko Online service. They had multiple types of life insurance and the expert team helped in buy the correct life insurance for me. Thank You!

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    HDFC
    By Hitesh Kumar
    On: Jan 25, 2024
  • Quick Working process

    The payment process for buying HDFC Life Insurance was very quick and easy. It was hardly a 2-3 minute process of buying and issuing the HDFC Life Insurance Policy on InsuranceDekho.

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    HDFC
    By Bhupender Saini
    On: Dec 04, 2023
  • Effortless service

    The team of InsuranceDekho was extremely helpful when I was buying the HDFC Life Insurance Policy from InsuranceDekho. They not only helped me select a desired life insurance plan but also explained everything about the process.

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    HDFC
    By Kiran Sharma
    On: Nov 24, 2023
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Claim Process at HDFC Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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FAQs

  • What is the claim settlement ratio of HDFC Life Insurance?

    HDFC Life Insurance featured a high claim settlement ratio of 99.07% for the FY 2019-20.

  • What type of bank account proofs can be submitted for the claim settlement procedure?

    Original cancelled cheque, bank statement with pre-printed account number, IFSC code or a copy of the bank passbook can be submitted.

  • How will I know my claim has been registered?

    After sending the documents HDFC Life will send an acknowledgement letter within 15 days of receiving them. Any further requirements shall be notified via letter, email or SMS on your registered mobile number.

  • Where can I submit the health claim related documents?

    You can upload the documents online, visit the nearest HDFC Life Insurance branch office or you can submit the documents to the Health Claims Team for processing.

  • What to do if the policy documents are not available with the nominee?

    If the nominee does not have the original policy documents an Indemnity Bond should be submitted in the place of the policy documents. Note that the Indemnity Bond should be duly notarized.

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