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ICICI Prudential Life Insurance FAQs

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Disclaimer :
1. Premium has been calculated for coverage till 60 years
2. Eligibility depends on income, occupation and educational qualification

Benefits

  • Are there any tax benefits available on the Life Insurance policies of ICICI Prudential Life Insurance Company?

    On purchasing life insurance, you can avail of tax benefits of Rs. 1.5 Lakh every year under section 80C of the Income Tax Act, 1961. There will not be any tax deduction on the payout received at the time of maturity, as per Section 10(10D) of the Income Tax Act. Kindly note that the tax laws are subject to amendment from time to time.

  • How can I pay the premium for ICICI Prudential Life Insurance plans?

    ICICI Prudential offers 3 modes of premium payment. These are:

    1. Online: Online options include net banking, UPI, Credit Card, Debit Card, and e-wallets.

    2. Cheque: You can pay the premium for a life insurance policy via cheque at any ICICI Prudential branch or some listed banks.

    3. Cash: The next option is to pay policy premiums in cash.

  • What is the Claim Settlement Ratio (CSR) of ICICI Prudential Life Insurance for the Financial Year 2019-20?

    Claim Settlement Ratio (CSR) of ICICI Prudential Life Insurance is 97.84% FY 2019-20.

  • What is the toll-free customer care number of ICICI Prudential Life Insurance?

    The toll-free number of ICICI Prudential Life Insurance is 1860-266 -7766. You can talk to the customer care executives between 10:00 am to 7:00 pm, Monday to Saturday (except national holidays).

  • What are the benefits of choosing ICICI Prudential Life Insurance?

    The ICICI Prudential Life Insurance Plan combines the regular benefits of a term insurance plan with extensive coverage for critical illnesses. Some key features include a wide range of products, a higher claim settlement ratio, tax benefits, optional rider options, longer coverage until 99 years of age, and extensive coverage for 34 critical illnesses.

Claim Settlement

  • Where can I submit the documents of the claim?

    You can upload the documents online in the claim section of the ICICI Prudential Life Insurance website, www.iciciprulife.com or you can submit the documents at the claim desk of any of the listed branches of ICICI Prudential Life Insurance. To locate the nearest branch, visit, www.iciciprulife.com/branchlocator

  • Who receives the claim benefit?

    The claim benefit can be received by:

    • The nominee you appoint while you purchase the insurance policy or the guardian in case of a minor nominee.
    • The proposer is also known as the policyholder.
    • An assignee is a person in whose favour the policy has been assigned in case the policy is assigned.

  • What is the right time to report a claim?

    In case of a disability claim, you can report the claim within 120 days from the date of the disability. In case of critical illness or major surgery, the claim is to be reported within 60 days from the date of diagnosis or surgery.

  • What happens when the nominee dies?

    In the absence of a nominee, your family members will have to produce proof establishing their right to claim the policy benefit.

  • What can cause the decline of a claim?

    A claim will be declined if it does not abide by the following:

    • Declaration and authorisation which were provided at the time of policy agreement and inception, as specified in the form of application
    • Terms and Conditions mentioned in the policy document.

  • What is the claim settlement ratio of ICICI Prudential Life Insurance?

    As per FY 2024, the CSR of ICICI Prudential Life Insurance is 99.17%. This number shows how many claims the company settled out of all the claims it got in a year. It shows how committed they are to processing claims quickly and correctly.

General Information

  • What is the grace period offered by ICICI Prudential Life Insurance?

    If you do not pay your premium by the due date, you have some extra time to make your payments, called a grace period. Quarterly, annual payments and distance mode payments have a 30-day grace period, while monthly payments have a 15-day grace period.

  • Does ICICI Prudential Life offer a free look period?

    Yes, ICICI Prudential offers a free look period. During this time, you can review policy documents; if unsatisfied, you can cancel the policy and receive a refund of the premiums paid. The free look-up period is typically 15 days from the date the policy documents are received and 30 days if the policy is sourced from distance marketing.

  • What factors will affect the premium of the ICICI Prudential Life Term Insurance Plan?

    Your insurance premium can be influenced by factors such as Age, Gender, Health status, Occupation, Policy term, Medical history, etc. These are some common factors you should consider when determining the premium price. Always discuss with your insurance provider how they affect your policy premium.

  • How do I pay the premium for ICICI Prudential Life Insurance plans?

    Premiums can be paid online using credit, debit cards, or cash/cheque. Timely premium payments are essential for maintaining an active policy and continuing to receive the benefits of your life insurance. You usually have a 30-day grace period to make a premium payment without additional fees if you miss the due date.

  • I already have an existing policy from ICICI Prudential Life; do I have to re-submit the document?

    In most cases, you do not need to resubmit the documents if you already have an ICICI Prudential Life Insurance policy. Once your policy is issued, the necessary information is kept on record. However, for any updates or changes in the policy, such as adding rider options, increasing coverage, or modifying nominees, you may need to provide additional information.

  • Can I cancel ICICI Prudential life insurance online?

    Yes, you can cancel within the free look-up period. You can log in to their website or follow the cancellation process to cancel the policy. You can also get help from their customer service at 1860 266 7766 (within India) or +91 22 6193 0777 (outside India).

  • How can I check the status of my ICICI Prudential life insurance policy online?

    To check the status of your ICICI prudential policy online, you can visit the official website at www.iciciprulife.com. First, log in to your account using credentials and then enter the required details, such as your policy number, registered mobile number, and date of birth. Access your policy details and view the current status of your insurance plan.

  • What is the toll-free customer care number of ICICI Prudential Life Insurance?

    The toll-free customer care number for ICICI Prudential Life Insurance is 1800 266 7766. You can call this number for any assistance related to your policy, whether you are a new or existing customer.

  • Why should I choose ICICI Prudential Life Insurance?

    ICICI Prudential Life Insurance is a highly respected company that offers a range of insurance products to meet the different needs of customers. Their customer service is helpful and efficient, and they have a wide range of products, including term plans, ULIPs, savings plans, etc., to enhance policyholder's comfort. ICICI Prudential has a strong reputation, a track record, and a high claim settlement ratio.

  • What happens if I don't pay the ICICI Prudential Life Premium?

    Missing a premium can lead to a lapse of your life insurance policy. It has a grace period of 30 days, during which you can still make the payment and prevent it from lapsing. However, if you fail, your policy will become inactive, and you will not receive any benefits. It is important to make timely payments to maintain your coverage.

  • Can I break ICICI Prudential Life policy before maturity?

    You can make a surrender request to get out of your insurance policy before it expires. The charges for surrendering your policy vary with the products. The amount of money you will get back when you surrender is equal to the value of your fund on the date you surrender. However, no payment will be made before the lock-in period of 5 years.

  • How long is the cancellation period for ICICI Prudential life insurance?

    The free-look period is usually the cancellation period for ICICI Prudential Life Insurance. This period allows policyholders to cancel their policy if they do not like the terms and conditions. This period usually lasts between 15 and 30 days from the date the policy document was received. Within this time, you can change your mind and get your premiums back.

  • What is the lock-in period for ICICI Prudential Life?

    The lock-in period for ICICI Prudential Life Insurance ULIPs is 5 years, as mandated by the Insurance Regulatory and Development Authority of India (IRDAI). There is a time limit on when you can withdraw your money. You will not be able to take money out of your insurance plan until the lock-in period is over.

  • How can I refund my ICICI Prudential Life policy?

    To get your money back from your ICICI Prudential Life Insurance policy, you can surrender it before it matures and get a payout based on the terms and conditions of the policy. You can also choose an annuity plan that will fully refund all of your premiums, or you can cancel during the "cooling-off" period and get your money back in full.

  • Can I make withdrawals from the ICICI Prudential Life policy?

    Yes, you can withdraw a portion of your earnings after five years. However, you can only withdraw up to 20% of your fund value annually. For instance, if your fund value is 1,00,000/-, you can withdraw a maximum of 20,000/- in the year.

  • How big is ICICI Prudential Life Company?

    ICICI Prudential Life Insurance Company Limited started operating in 2001. It is a partnership between ICICI Bank Limited and Prudential Corporation Holdings Limited. As of December 31, 2023, their Assets Under Management (AUM) amount to ₹2,866.76 billion. They have maintained a strong position in the Indian life insurance industry.

  • Which insurance company merged with ICICI Prudential?

    ICICI Prudential Life Insurance Company Limited was formed in 2001 as a collaboration between ICICI Bank Limited and Prudential Corporation Holding Limited. Over the years, the company's assets under management (AUM) have grown consistently. In 2016, ICICI Prudential Life became the first Indian insurance company to be listed on domestic stock exchanges.

  • Can I change the premium payment frequency after buying ICICI Prudential life insurance?

    There are different payment options for ICICI Prudential Life premiums. You can pay them once a year, half-yearly, quarterly, or every month, depending on your plan and budget.

  • What happens if I fail the medical tests for ICICI Prudential Life Insurance?

    Medical tests are crucial for ICICI Prudential Life Insurance as they determine premium costs for your plan. Most of the time, healthy people get lower premiums. If you do not tell your insurance company about existing illnesses or conditions that did not show up on tests, your future claims could be denied. They also change the amount of coverage you can get based on your health needs.

  • Can a diabetic person take ICICI Prudential Life Insurance?

    Yes. The ICICI Prudential specially designed Pru Precious Life Plan to provide life insurance to people with health problems like diabetes, high cholesterol, or high blood pressure or who have recently had significant surgeries like angioplasty or open-heart surgery. They also made ICICI Pru Diabetes Care Active, a long-term insurance plan just for people with type II diabetes or who are at risk of getting diabetes.

  • Can I pay the ICICI Prudential Life premium before the due date?

    If you pay the premium in advance, you will get a confirmation of payment right away. After the due date, you will get a "Premium Receipt." This receipt tells you how much you paid for your policy's premium and can be used as proof of investment for tax benefits. Within 4 days of the due date, we will send you the premium receipt via email or courier.

  • What happens if I stop paying the premium after 2 years?

    If you stop paying the premium, your insurance policy will be cancelled because of missed payments. This means all the agreement's terms and conditions will not apply anymore until you make your policy active again. As long as your policy is still active, you can be sure that your family will get the financial protection it promises.

  • How can I check my ICICI Prudential Life Insurance details?

    There are two ways to check on the status of your ICICI Prudential plan: online and offline. You can get your information by going to the ICICI website, entering your login information, and creating a profile. In offline mode, you can connect with customer service or mail at lifeline@iciciprulife.com or call 1860 266 7766 for any policy-related information.

  • What is the refund amount for ICICI Prudential Life Insurance?

    The refund amount for your ICICI Prudential Life Insurance policy will depend on the type of policy you have and your specific situation. However, they offer a unique annuity plan that allows you to receive a 100% refund of your premium at any time after purchase. This option gives policyholders peace of mind and flexibility. Refunds for other policies will depend on various factors, such as the type of policy, premiums paid, and potential surrender value.

  • What is the process for withdrawing my ICICI Prudential Life policy?

    To withdraw your policy, contact ICICI Prudential customer service for guidance and the necessary forms. Fill in the details and submit them either at the nearest branch or online. The withdrawal amount will depend on policy duration, premium payments, and applicable charges.

  • Can I withdraw my ICICI Prudential Life Insurance policy online?

    An ICICI Prudential life insurance policy can be cancelled by the policyholder at any time after the policy start date. If cancelled within the free look period, no premium deduction is made by the insurance company. If cancelled after this period, the insurance company will charge a pro-rata premium from the customer.

  • Can I surrender the ICICI Prudential life policy after 5 years?

    Yes, you can surrender your ICICI Prudential policy after completing a 5-year lock-in period. There are no taxes on the money you get when you surrender your fund. The value of the fund will be the same as the amount you get. Keep in mind that surrendering your policy means losing the opportunity for long-term investment opportunities.

  • What is the maturity claim in ICICI Prudential Life?

    The maturity claim in ICICI Prudential Life Insurance refers to the amount paid to the policyholder when their policy reaches maturity. This claim includes the sum assured, which is the original coverage amount, as well as accrued Bonuses/Returns. These additional earnings are based on the policy's performance and the terminal bonus. The terminal bonus is an extra bonus that is paid out at maturity. The payout also includes any additional benefits, such as riders or add-ons included in the policy.

  • Which ICICI Prudential Life Insurance is best?

    ICICI provides a range of plans created to meet customer needs, including iProtect Smart for affordable term insurance with customisable features, Signature Online for a ULIP plan with market-linked returns, and SmartKid with ICICI Pru Smart Life, a child plan that invests in the market and waives the premium. Protect N Gain is a term plan that provides full life cover and returns that are linked to the market.

  • Is ICICI Prudential Life under 80C?

    Yes, ICICI Prudential Life Insurance plans provide tax benefits under Section 80C of the Income Tax Act, 1961. The policy premiums can be deducted up to ₹1.5 lakh per year, which lowers the amount of taxable income and saves money on taxes.

  • What is the sum assured in ICICI Prudential Life?

    The sum assured is the amount of money that the policyholder chooses to be paid to their nominee if they die. This is the amount that the insurance company pays based on the amount that the policyholder chose when they bought the policy. It will only be given when you have paid all your premiums in full or demise.

  • How is the surrender value of ICICI Prudential Life calculated?

    To calculate the surrender value, take the amount you paid for the policy and multiply it by 75% of either the remaining time until the policy was supposed to end or the whole duration you initially agreed to keep the policy. This calculation gives you the money you will get back.

  • Is ICICI Prudential Life Insurance safe?

    Yes, ICICI Prudential Life Insurance is a top insurance provider that offers policies with excellent terms and conditions. Although their premiums may be a bit higher compared to others, they are highly reliable and trustworthy when it comes to claim settlements.

  • Is ICICI Prudential Life under HDFC Bank?

    No, it does not come under HDFC Bank. It is a joint venture between ICICI Bank and Prudential Corporation Holdings Limited.

  • Does the ICICI Prudential Life Insurance Policy cover suicide?

    Yes, the ICICI Prudential Term Life policy covers death due to suicide. Suppose the person covered by the ICICI Prudential Term Life policy commits suicide within a year of getting the policy. In that case, the nominee or beneficiary will get 80% of the money that was paid for the policy as long as the policy is still in effect.

  • How do I claim ICICI Prudential Life Insurance after death?

    To claim ICICI Prudential Life Insurance after the policyholder's death, you must provide their policy number and contact details. You should also submit the death certificate and any other relevant documents with your claim. The insurance company will pay out the claim value to the beneficiary or nominee as per the policy terms and conditions. Consult customer service for more information.

  • How long does it take to settle ICICI Prudential life insurance claim?

    On average, ICICI Prudential Life Insurance takes 1.5 days to handle claims. Aside from that, 97% of claims are processed and settled within 30 days of being reported. In order to give our policyholders and their families peace of mind and support, they usually speed up the claim settlement process.

Overview

  • Why should I choose ICICI Prudential Life Insurance?

    ICICI Prudential life insurance has a wide range of plans to choose from according to your budget and terms. ICICI Prudential Life Insurance has a high Claim Settlement Ratio. ICICI Pru Life Insurance offers excellent customer care service and flexible payout options. Most importantly ICICI Prudential Life Insurance plans have affordable premiums.

  • What all life insurance plans does ICICI Prudential offer?

    Under the life insurance category, ICICI Prudential offers Term Insurance Plans, Health Insurance plans, Unit Linked Insurance Plans, Traditional Savings/Money Plans, Retirement Plans, Group Plans, Rural Plans.

  • What are the factors that affect the premium of ICICI Life Insurance plans?

    Factors that affect the premium calculation of ICICI Life insurance plans include the policyholder’s age, sum assured, gender, lifestyle, job, medical history, type of policy and tenure of the policy among other factors.

  • What is the grace period of ICICI Prudential Life Insurance plans?

    In case of non-payment of premium by the due date, ICICI Prudential Life Insurance offers a grace period of 15 days for monthly payments and of 30 days for half-yearly and yearly payments.

  • What are the payout options available for ICICI Prudential Life Insurance Plans?

    ICICI Prudential Life Insurance offers the 4 flexible payout options to its life insurance customers namely Lump-sum, Income, Increasing income and Lump-sum plus income.

Plan

  • What documents are required to claim a Life Insurance amount easily?

    Documents that are important while claiming Life Insurance amount are:

    1. Nominee’s Statement / Claim intimation form

    2. Death Certificate issued by the local municipal authority.

    3. Original Policy Certificate.

    4. Nominee’s KYC Proofs like Aadhaar Card, PAN card etc.

    5. Treating doctor’s statements and Indoor case papers (If admitted in Hospital).

    6. In case of accidental death and suicide cases, FIR and Post Mortem Reports.

    7. Cancelled Cheque.

  • Is death due to Covid-19 covered by ICICI Prudential Life Term Plan?

    Death caused because of any health problems is covered by the life insurance policies including term life insurance policy. It also stands true for the death happening because of the Coronavirus disease. If a person who has purchased ICICI Pru iProtect smart policy passes away due to COVID-19, his/her nominee will be paid the sum assured.

  • What is the age limit to buy an ICICI Prudential Life Insurance Term plan?

    The age limit is subject to the type of plan chosen by the policyholder. For instance, to buy ICICI Pru iProtect Smart, the minimum age is 18 years and the maximum age is 65 years.

  • What types of life insurance plans does ICICI Prudential Life offer?

    ICICI Prudential Life Insurance provides a range of life insurance plans for various requirements. The main types include term insurance plans, ULIP plans, pension plans, child insurance plans, traditional savings and money plans, group insurance plans, and rural plans.

Premium Calculator

  • What is the easiest way to calculate life insurance premium?

    The easiest way to calculate life insurance premium is by using InsuranceDekho’s life insurance premium calculator. The tool is free of cost and easy to use.

  • What are the factors that affect the premium calculation for life insurance plans?

    Factors that affect the premium calculation for life insurance plans are age, gender, medical history, geographic location, BMI index and lifestyle of a person who is purchasing the insurance plan.

  • How would I know how much life insurance cover do I require?

    You can calculate the life insurance cover that you require by considering several factors such as human life value, liabilities, total income, your financial goals, the number of dependent members in the family, and current monthly expenses.

  • For how long do life insurance plans last?

    The tenure of life insurance plans depends on the requirements of the policyholder. Generally, they are 5 years, 10 years, 15 years, 20 years, 30 years, etc. in multiples of 5 years.

  • How many years should I purchase life cover for?

    It is recommended to purchase life insurance cover of 10-15 times your annual income.

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User Reviews

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What users are saying
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  • Easy Processs

    I am thankful to InsuranceDekho for helping me buy the ICICI Prudential Life Insurance plan. The policy purchasing process was easy and smooth. The customer support team was good and friendly. They made my life insurance purchasing process easy and simple. Thank you all!

    A
    ICICI Prudential
    By Aniket Singh
    On: Feb 01, 2024
  • Great Services

    Thank you, InsuranceDekho, for helping me buy a life insurance policy with ease. My experience of buying the ICICI Prudential Life Insurance from InsuranceDekho was great. I am impressed with the supporting customer team. Firstly, I was not sure whether to purchase a life insurance policy online. Now, I recommend InsuranceDekho to everyone to purchase a life insurance policy online.

    N
    ICICI Prudential
    By Naveen Sharma
    On: Dec 06, 2023
  • The plan can be bought on any ...

    With a 24*7 service, it was easy for me to buy the ICICI Prudential Insurance Policy on any day of the week. Before buying, I first understood the process and only then proceeded with the purchase of the plan. 

    R
    ICICI Prudential
    By Rakesh Dubey
    On: Nov 21, 2023
  • Regular Policy Updates

    InsuranceDekho kept me informed about any updates or changes to my ICICI Prudential Insurance Policy. This proactive communication helped me stay on top of my coverage details.

    D
    ICICI Prudential
    By Dhanvijay rathore
    On: Nov 16, 2023
  • Efficient Policy Renewal

    Renewing my ICICI Prudential Insurance Policy with InsuranceDekho is efficient and hassle-free. They send timely reminders, and the renewal process is straightforward. The only thing that could improve it is more flexibility in policy term lengths.

    N
    ICICI Prudential
    By Nandini Garg
    On: Oct 16, 2023

Claim Process at ICICI Prudential Life Insurance

  • 1

    Claim Intimation

    In the event of the death of the life assured, the insurance company should be intimated as early as possible.
  • 2

    Submission of Documents

    For easy claim settlement, claim form, original policy document, death certificate and others documents should be submitted on time.
  • 3

    Claim Evaluation

    After successful submission of documents, the insurance company will thoroughly evaluate the claim filed.
  • 4

    Claim Settlement

    If claim request is approved, claim is settled within 30 days. In case of additional investigation, claim process may take 120 days.

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